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KeepQR Refund Policy (14-Day Money-Back)

Clear, fair 14-day refund terms for Paddle checkouts and prepaid credit packs.

1. 14-Day Full Refund Eligibility

Unused credit packs (and unredeemed voucher codes) are eligible for a full 100% refund within 14 calendar days of purchase. Refunds are also granted if a verified technical defect prevented QR routing or vault uploads.

2. Exceptions

Credits already consumed to mint active public QR codes (outside of service defects) or accounts suspended for Acceptable Use Policy violations (phishing, malware, fraud) are non-refundable.

3. How to Request a Refund

Email your Paddle receipt or transaction ID (txn_...) to support@keepqr.desiderio.kr from your registered Google email address, or contact Paddle Buyer Support directly. Refunds are processed within 2 business days.

Operator: Desiderio Lab (KeepQR) · Address: Seoul, Republic of Korea · Support & Legal Contact: support@keepqr.desiderio.kr